Rules

1.1. sharakarma ("Service") is an digital currency exchange service that provides services to users using a special software interface, located on the Internet at sharakarma.com.

1.2. The User is any individual who has agreed with all the terms and conditions offered by the Service and has acceded to this agreement.

1.3. Electronic units (title units) - accounting units of the relevant electronic settlement systems, denoting a certain amount of rights of claim or other rights arising from the agreement of electronic settlement systems with their users.

1.4. Payment - transfer of electronic units from the payer to the recipient.

1.5. Application - information submitted by the user using the service in electronic form, indicating his intention to use the services of the service on the terms proposed by the service and specified in the parameters of the application.

1.6. Currency exchange - exchange of the digital currency of one payment system for the digital currency of another payment system.

1.7. Exchange rate - the value ratio of two digital currencies when they are exchanged..

1.8. The website of the Service is sharakarma.com.

2.1. This agreement regulates the relationship between the user and the service regarding the services provided by the service to the user and cancels all previous agreements between the service and the user on this subject.

2.2. This agreement does not override the current legislation of the countries where the service and the user are registered and located, as well as the contractual relations between the user and the electronic payment system(s).

2.3. This agreement is considered accepted on the terms of a public offer accepted by the user during the submission of the application, which is an integral part of this agreement.

2.3.1. The public offer is considered to be the information displayed by the service about the parameters and conditions of the application.

2.3.2. Acceptance of the public offer is recognized as the user's actions to complete the formation of the application, confirming his intention to enter into a transaction with the service on the terms offered by the service immediately before the completion of the formation of the application. In case of registration on the Service's website, this agreement comes into force at the moment of ticking the box next to the words "I agree with the offer terms" and pressing the "Register" button.

2.3.3. The date and time of acceptance, as well as the parameters of the application conditions, are automatically recorded by the service at the moment of completing the application formation.

2.4. This Agreement enters into force upon completion of the user's application.

2.5. This agreement shall cease to be effective from the moment the electronic units are received on the details provided by the user in the amount specified in the user's request parameters, or from the moment the request is cancelled.

2.6. The parties acknowledge that this agreement in electronic form is legally equivalent to a contract concluded in writing.

2.7. The Service reserves the right to make changes to this agreement unilaterally without notifying the user, but with mandatory publication of the current version of the agreement on this page.

3.1. The subject of this agreement is the services of exchange, purchase and sale of electronic payment system units, carried out upon the user's order, as well as other services described on the service website.

3.2. The amount of remuneration for the services provided by sharakarma.com is reflected in the request and confirmed by the user on one of the pages of the user interface.

3.3. The cost of services provided by sharakarma.com is determined by the management of the service and published on the service's website.

3.4. Sharakarma.com service has the right to independently change the exchange rates of dgital currencies and the commission charged at any time unilaterally, notifying service users by posting information about these changes on the service's website in advance.

3.5. The Application created by the user on the website of the service specifies the exchange rate, exchange method, as well as the total amount of money or digital currency to be transferred.

3.6. Sharakarma.com service charges its fee at the time of the corresponding operation.

4.1. The user orders the services provided by sharakarma.com by submitting an application through the service's website.

4.2. The process of exchange management or obtaining information on the progress of the service by the user is carried out using the corresponding user interface located on the website.

4.3. User applications processing is carried out by the service strictly in accordance with the privacy policy (paragraph 5 of this Agreement), as well as the policy to combat money laundering and prevent illegal transactions (paragraph 6 of this Agreement).

4.4. The recording of operations with electronic units is carried out by the sharakarma.com service in accordance with the regulations, rules, and formats of the relevant electronic payment systems.

4.5. Any completed transaction conducted by the sharakarma.com service based on the User's Application is considered irrevocable, i.e. cannot be cancelled by the User after its completion - after the User receives what he is entitled to according to the previously accepted conditions of the transaction.

4.6. If the user does not transfer the electronic units within one hour from the moment of acceptance by the user of the details provided by the service, the agreement on the terms specified in the application is considered terminated by the service unilaterally as not having come into force, without notifying the user.

4.7. In case of termination of the agreement, electronic units received after the above-mentioned deadline shall be returned to the sender's account within the next 24 hours. When making a refund, all commission expenses for the transfer of electronic units shall be borne by the user from the received funds. The service shall not be liable for any possible delays in the refund process that have occurred through no fault of the service.

4.8. In case the amount of received Electronic Units differs from the amount declared by the User, the Service may unilaterally terminate the agreement by refusing to execute the order and returning the received funds to the sender's account within the next 24 hours. When returning funds, all commission costs for transferring electronic units are borne by the User's funds. The Service is not responsible for possible delays in the return process that are not caused by the Service.

4.9. If the monetary equivalent has not been sent to the user-specified details within 24 hours from the moment of receiving the payment from the user, and if there are no reasons to block the electronic units received from the user's request by the service, the user may demand the termination of the agreement by canceling their request and returning the electronic units in full.

4.10. The request to cancel the application must be fulfilled by the service only if at the time of receiving such a request, the monetary equivalent has not been sent to the user-specified details.

4.11. In case of cancellation of the application, the return of electronic units is made by the service to the sender's details within 24 hours from the moment of receipt of the cancellation request. The service is not responsible for possible delays in the return if they are not due to the fault of the service.

4.12. The service has the right to involve third-party performers to fulfill its obligations.

4.13. The service has the right to cancel the ongoing transaction and return the electronic units and/or financial funds deposited by the user with reimbursement of electronic payment system fees to the user without explaining the reasons.

4.14. The service has the right to refuse further service to the user in case of violation by the user of any of the provisions of this agreement.

4.15. All subsequent requests created by the user after the service has refused further service to the user are automatically frozen.

4.16. The service has the right to delay the execution of a transaction until the user's identity is verified, using a phone call or other methods that comply with applicable law.

4.17. When using the services of the sharakarma.com Service, the user confirms that they legally own and dispose of the funds and electronic currency involved in the corresponding payment.

4.18. The user undertakes to independently calculate and pay all taxes required in accordance with the tax legislation of the user's location.

4.19. The user guarantees that they are not involved in:
- money laundering operations;
- receiving income from illegal drug trafficking;
- receiving income from criminal and/or terrorist activities;
- income from trading with countries prohibited by international organizations;

4.20. The service has the right to require the client to create a new application if confirmation of the cryptocurrency transaction is delayed for a period of more than 8 hours. The service also has the right to return funds to the client, minus the commission of the wallet for the corresponding cryptocurrency.

4.21. The service has the right to terminate the agreement unilaterally if the client violates the terms of using the service.

4.21.1. The presence of signs of violation of the rules of using the service in the client's actions is determined at the discretion of the service.

4.21.2. In case of unilateral termination of the agreement, the service refunds the funds to the sender's details within 30 calendar days.

4.21.3. Payment details for orders are valid for 60 minutes, after which transfers are not counted and are not subject to refund.

4.21.4. Transfers to our details without creating an exchange request are subject to return to the client's details within one day, with all commissions deducted.

5.1. In order to carry out transactions, the service collects the user's personal data, which the service undertakes to store in encrypted form, not to disclose, not to transfer to third parties, except as described in clauses 5.4, 5.5, and 6.5 of this agreement.

5.2. All operations with applications and the transmission of personal data from the user to the service are carried out over an encrypted (SSL channel with a 256-bit key length).

5.3. The service has the right, if necessary, to independently collect additional user data using any available methods. All information collected as a result of such activity is not disclosed, not transmitted to third parties, except for cases described in sections 5.4, 5.5, and 6.5 of this agreement.

5.4. The service has the right to provide the user's personal data and details of the transactions made by him, while maintaining their confidential status, upon an official written request / court decision / own initiative (in case of the need to conduct an investigation) to law enforcement agencies, as well as to the user to whom they belong.

5.5. The service has the right to provide details of the transaction and the user's personal data related to the transaction upon an official request from the electronic payment system for internal investigations.

5.6. All user data collected, as well as details of transactions made by them, are stored in the service database for three years from the moment the service completes the user's last request.

6.1. In accordance with international legislation, sharakarma.com adheres to a number of rules and implements a number of procedures aimed at preventing the use of the service for money laundering, i.e. actions aimed at returning money or other securities of illegal origin to the financial and economic market, presenting their acquisition and possession as completely legal and normal, as well as carrying out other illegal operations.

6.2. In order to prevent illegal operations, the service establishes certain requirements for all applications created by the user:

6.2.1. The sender and receiver of the payment in the application must be the same person. Transfers in favor of third parties are strictly prohibited when using the service.

6.2.2. All contact information entered by the user in the application, as well as other personal data transmitted by the user to the service, must be current and completely accurate.

6.2.3. It is strictly prohibited for the user to create applications using anonymous proxy servers or any other anonymous internet connections.

6.3. To prevent illegal transactions, the service:
- Uses an internal system of automated transaction and user behavior analysis (fraud prevention system) to stop all suspicious user transactions.
- Sets limits on user transactions depending on the level of user identification and country of origin.
- Adheres to the "Know Your Customer" policy.
- Verifies all data provided by the user by all available means.

6.4. The service reserves the right to freeze all current user requests until the user provides copies of documents verifying their identity, as well as the source of origin of electronic units and other information necessary to verify the transaction in the following cases:
- In case of any violation of the requirements presented in the clauses of this agreement.
- When the fraud prevention system stops a user's request.
- In case of reasonable suspicions by the service administration that the user is attempting to use the service for money laundering or any other illegal operations.
On their part, the user undertakes to provide the requested document within 7 working days of receiving the request for its provision, or to request cancellation of the application.

6.4.1. In case the user refuses to provide the requested documents, the service reserves the right to refuse further service to the user and take the actions described in clause 4.10 of this agreement.

6.5. The Service reserves the right to refuse further service to the user and take actions described in clause 4.7 of this Agreement, after which all user data available to the Service, as well as all information about user transactions, may be transferred to law enforcement agencies in cases of:
- Identification of transactions aimed at money laundering, financing of terrorist organizations, fraud of any kind, as well as transactions aimed at conducting any other illegal and unlawful operations.
- If there is a reasonable suspicion on the part of the service that the identity document provided by the user for user identification is fake or invalid.
- Receipt of information from authorized bodies on the unauthorized possession of electronic units or financial assets by the user and/or other information that makes it impossible for the service to provide services to the user.
- Identification of any actions or attempted actions by the user aimed at having any negative impact on the service's hardware and software.
- Identifying any actions or attempts by the user aimed at stealing the databases and other material and non-material assets of the service.
- Identification of any actions or attempts by the user that may cause any physical, material, and non-material harm to the service.

7.1. The service is not a bank.

7.2. The service provides its services on an "as is" basis, as described on the pages of the service's website, and does not offer any additional guarantees.

7.3. By using sharakarma.com, the user agrees that the scope of the service's liability is limited to the funds received from the user to perform the subject matter of this agreement, that the service does not provide additional guarantees and does not assume any additional responsibility to the user, just as the user does not assume additional responsibility to the service, except as provided in clause 7.9.

7.4. The service will make every effort, but does not guarantee that its services will be available around the clock, every day. The service is not responsible for any losses, lost profits, and other expenses incurred by the user due to the inability to access the website and services of the service.

7.5. The service is not liable for any losses, lost profits, or other expenses incurred by the user as a result of delays, errors, or failures in conducting bank payments or electronic transfers.

7.6. The service is not responsible for any losses, lost profits, or other expenses incurred by the user as a result of the user's mistaken expectations regarding the service's tariff rates, transaction profitability, and other subjective factors.

7.7. In case the user provides incorrect data regarding the recipient's payment details, the service is not responsible for any adverse consequences or damages resulting from this error.

7.8. Using the services of the Service, the user is solely responsible for paying taxes in accordance with the tax legislation of the country of his residence. The Service is not a tax agent and will not notify the User of any possible tax expenses when using the services of the Service.

7.9. The user guarantees compensation for the losses of the Service (management company, managers, and employees) in case of claims or demands directly or indirectly related to the use of the Service by the user, except for losses caused by intentional or negligent actions of the Service itself.

7.10. The user agrees not to use the services of the service for fraudulent or illegal operations and agrees that any attempt to exchange fraudulent capital will be prosecuted to the fullest extent of the law. The user's actions may be considered illegal in accordance with the legislation of the country of residence of the user and/or the country where the service is registered.

7.11. The User undertakes not to falsify communication flows related to the operation of the Service, not to interfere with its software and/or hardware components, as well as not to exert any other influence that may disrupt the normal operation of the Service, understanding that such actions will be subject to legal prosecution to the fullest extent of the law.

7.12. If any falsification of communication flows or negative impact on the operation of the service's software code, which has a direct or indirect relationship to the user's request, is detected, the service suspends the execution of the request, after which actions described in clause 6.5 of this agreement are taken.

7.13. Neither the User nor the Service shall be liable to each other for delays or non-performance of their obligations resulting from force majeure circumstances, including natural disasters, fire, flood, terrorist acts, changes of government, civil unrest, as well as non-functioning of electronic payment systems, power supply systems, communication networks and Internet service providers.

7.14. Electronic payment systems and/or financial institutions bear exclusive responsibility for the funds entrusted to them by the user. The Service cannot be a party to the agreement between the payment system and/or financial institution and the user, and in no way is responsible for the incorrect or unauthorized use of electronic payment system capabilities by the user, as well as for the user's abuse of the functionality of the electronic payment system. The mutual rights and obligations of the user and the electronic payment system and/or financial institution are regulated by the corresponding contracts.

7.15. The user guarantees that he/she is not a citizen and tax resident of the United States of America.

7.16. All funds received by our service more than three months after the creation of the application are transferred to the disposal of the sharakarma.com service and are not subject to refund.

7.17. The user who provided incorrect details for the exchange agrees to provide correct details for the exchange within three months from the moment the request was created. Otherwise, all funds are transferred to the account of sharakarma.com service.

7.8. Using the services of the Service, the user is solely responsible for paying taxes in accordance with the tax legislation of the country of his residence. The Service is not a tax agent and will not notify the User of any possible tax expenses when using the services of the Service.

7.19. In case of direct or indirect actions by the client that result in losses for the service, the client is obligated to compensate the damage to the service in the amount of 100%. After the fact of damage is established, all current and future paid orders will be transferred to the service until the full coverage of the damage is made. Further service to the client may be refused, and the decision remains with the administration of the service.

7.20. At the recommendation of the payment system, to prevent fraudulent activity, the client's payment may be frozen for up to 24 hours before the request is fulfilled.

8.1. Disputes and disagreements arising in the course of providing services by the service to the user are resolved through negotiations between the user and the administration of the service, based on the provisions of this agreement.

8.1.1. Any claims under this Agreement may be submitted to the Service in electronic form by sending a message stating the essence of the claim to the contact details (contacts page) provided on the Service website.

8.2. In case it is impossible to resolve the issues through negotiations, the dispute shall be resolved in accordance with the applicable legislation at the place of registration of the service.

9.1. The sharakarma.com service is entitled to send information to the user's specified e-mail address regarding the status of the exchange process, as well as other information, including advertising messages.

9.2. The information on the website, including graphic images, textual information, software codes, etc., is the property of the "sharakarma" website and is protected by copyright laws. Each case of unauthorized copying (in whole or in part) may be prosecuted under applicable law.

9.3. Acceptance of this offer implies the unconditional consent of the payer to the processing of their personal data by the service, provided by the payer to the service for the purpose of providing services, and for sending messages of informational and advertising nature to the payer. Acceptance of the offer means the payer's consent to the service performing operations of collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution (including transmission to third parties), depersonalization, blocking, and destruction of their personal data, and to the use of automated, mechanical, manual, and any other methods of processing personal data at the discretion of the service. Acceptance of this offer also confirms the unconditional consent of the payer that the completeness, accuracy, and reliability of the information provided by the payer may be verified by the service, and may also be presented by the service to third parties for the purpose of such verification.

9.4. This consent may be revoked by the payer at any time by submitting a statement of revocation of consent to the processing of their personal data to the service. This consent to the processing of personal data is provided for a period until the payer revokes their consent to the processing of personal data.

9.5. The user confirms that they have read and unconditionally accepted all the terms of this agreement, otherwise, the user cannot use the sharakarma.com service.